Meet the Dick’s CJDR of Wilsonville Staff
Service
Adam Denning
Assistant Service Manager
Katie Henry
Service Advisor
Terry Bryan
Service Director
Steve Ruff
Sales
Mike Beldon
Service Manager
Sales
Alex Odud
Sales Consultant
Tyler Chang
Fleet Sales
Elliott Coyer
Sales
Mark Shattuck
Sales
Alex Taylor
Sales
Joseph Walter
Sales
Management
Andy Summers
General Sales Manager
Steve Reece
Sales Manager
Administration
Brandy Hurley
Administration
Ryan Rummerfield
General Manager
Adam Denning
Assistant Service Manager
Sep 28, 2023
They had an oil change deal.
They had an oil change deal. So I saved some money over using the one in newberg.
Sep 28, 2023
Tires rotated without asking me.
Tires rotated without asking me. I just had them done! I was refunded but now I have to Rotate them back. I came in for an 80,000 mile service. All they did was an oil change, saying everything else was done at 60,000 miles. That's not what the manual says.
Sep 26, 2023
Adam is very responsive and helpful.
Adam is very responsive and helpful. Also very knowledgeable about auto repair. Great job team
Sep 19, 2023
Excelente service very good customer service would
Excelente service very good customer service would definitely go again very fast they finished quick
Sep 18, 2023
It's very clean and everyone was very friendly and
It's very clean and everyone was very friendly and helpful. I would visit again.
Katie Henry
Service Advisor
Sep 27, 2023
Great fast service.
Great fast service. I was in and out in about an hour. Customer service was great
Sep 25, 2023
Everyone was great to work with.
Everyone was great to work with. Would recommend this place, they were all so helpful
Sep 22, 2023
Fantastic job!
Fantastic job!! Much better than Ron Tonkin, who were awful. 100% happy. Katie was excellent!!
Sep 19, 2023
Excelente service very good customer service would
Excelente service very good customer service would definitely go again very fast they finished quick
Sep 18, 2023
I went to the dealer the day 09/13/2023 my service
I went to the dealer the day 09/13/2023 my service advisor was Katie and she told me they can’t fix my powers seats because they are good just have a weight limit I’m 280 pounds and I went to try another ram rebel and the seats works perfectly with my weight I called back today to see if they could do something to fix my problem and they said I should go to another dealer and that they can’t do anything about it since they already told me it has a weight limit, and added that he doesn’t know what I want him to do about it. This has been the absolute worst experience I have ever had!
Terry Bryan
Service Director
Sep 19, 2023
Excelente service very good customer service would
Excelente service very good customer service would definitely go again very fast they finished quick
Sep 13, 2023
Was treated great and did an amazing job and would
Was treated great and did an amazing job and would definitely go back again thanks
Aug 23, 2023
Every one was very helpful Terry runs a great service
Every one was very helpful Terry runs a great service center. Very trust worthy, reliable, friendly, and timely. Better than most service centers I have used.
Aug 11, 2023
Came in wondering what was going on with my keep and they
Came in wondering what was going on with my keep and they figured it out quickly. Well priced and amazing customer service! Thanks Terry and Katie!
Aug 09, 2023
The best dealer in Oregon they are really fast and
The best dealer in Oregon they are really fast and efficient always have appointments quickly
Alex Odud
Sales Consultant
Sep 25, 2023
Very helpful find to be the truck I was looking for very
Very helpful find to be the truck I was looking for very courteous and not pushy. We work together had a little fun. I got the job done but there’s a few things missing for the truck, the key to the door, glove compartment, and the reducer for the rear receiver of the net, I would give him an A+ job well done
Sep 13, 2023
Was treated great and did an amazing job and would
Was treated great and did an amazing job and would definitely go back again thanks
Jul 06, 2023
Salesman were really open minded and willing to cooperate
Salesman were really open minded and willing to cooperate with us during the trade in process
Jul 02, 2023
All went as it should.
All went as it should. Pretty much flawless. As always, it was expensive, but I will be back!
Jun 27, 2023
Can’t believe they wanted me to pay $1700 for a tow
Can’t believe they wanted me to pay $1700 for a tow package after spending $49000
Andy Summers
General Sales Manager
Sep 25, 2023
Very helpful find to be the truck I was looking for very
Very helpful find to be the truck I was looking for very courteous and not pushy. We work together had a little fun. I got the job done but there’s a few things missing for the truck, the key to the door, glove compartment, and the reducer for the rear receiver of the net, I would give him an A+ job well done
Sep 25, 2023
Dick's CJDR of Wilsonville is my goto dealership in the
Dick's CJDR of Wilsonville is my goto dealership in the Portland Metro area. I just bought a Grand Cherokee this weekend with Elliot and Andy. They were both super knowledgeable and made sure the process was quick and easy. I would definitely recommend to friends and family looking to buy a car!
Jul 23, 2023
Nathan was excellent in his interactions with myself and
Nathan was excellent in his interactions with myself and very helpful in arrangements to take charge of an emergency battery replacement
Jul 21, 2023
Friendly staff and service was performed in a timely
Friendly staff and service was performed in a timely manner. Overall a great experience and would recommend this dealership.
Jul 06, 2023
Clean, professional and easy to work with.
Clean, professional and easy to work with. Customer service was top notch and would definitely use them again
Steve Ruff
Sales
Sep 19, 2023
Excelente service very good customer service would
Excelente service very good customer service would definitely go again very fast they finished quick
Sep 13, 2023
Was treated great and did an amazing job and would
Was treated great and did an amazing job and would definitely go back again thanks
Sep 06, 2023
CJDR is a very nice dealership with quality inventory.
CJDR is a very nice dealership with quality inventory. Overall the staff was friendly and helpful. Steve Ruff was very nice and worked hard for us once we arrived. We would have liked him to work a little harder while working with him via phone and email. He also wasn't intimately familiar with the vehicle we drove 200 miles to see. It was also more than a little unprofessional for someone at the dealership to increase the sale price of the vehicle, literally, while we were driving to come and see it. Ultimately they did the right thing and brought it back down to the advertised price but it was an unnecessary step. Jakob in the finance department was the by far the most professional and user friendly person we encountered during our buying experience. I hope he is getting paid what he is worth.
Aug 11, 2023
Came in wondering what was going on with my keep and they
Came in wondering what was going on with my keep and they figured it out quickly. Well priced and amazing customer service! Thanks Terry and Katie!
Aug 09, 2023
The best dealer in Oregon they are really fast and
The best dealer in Oregon they are really fast and efficient always have appointments quickly
Mike Beldon
Service Manager
Sep 19, 2023
Excelente service very good customer service would
Excelente service very good customer service would definitely go again very fast they finished quick
Aug 31, 2023
Great job, but I though the price was pretty steep, felt
Great job, but I though the price was pretty steep, felt a little hand cuffed.
Aug 13, 2023
Had great service from the start on my first visit.
Had great service from the start on my first visit. Your people have great personal skills and treat their customers with respect.
Aug 11, 2023
Came in wondering what was going on with my keep and they
Came in wondering what was going on with my keep and they figured it out quickly. Well priced and amazing customer service! Thanks Terry and Katie!
Aug 11, 2023
The team was ready on time.
The team was ready on time. They were clear about what was to be done. And they delivered on time. Who could ask for more?
Steve Reece
Sales Manager
Sep 25, 2023
Very helpful find to be the truck I was looking for very
Very helpful find to be the truck I was looking for very courteous and not pushy. We work together had a little fun. I got the job done but there’s a few things missing for the truck, the key to the door, glove compartment, and the reducer for the rear receiver of the net, I would give him an A+ job well done
Sep 21, 2023
Overall great experience.
Overall great experience. Elliott and Steve were great and answered all of my questions. No pressure, just good old fashioned service. The finance team was efficient. Probably one of the best car buying experiences…
Sep 16, 2023
I feel this was the best dealership to buy a full size
I feel this was the best dealership to buy a full size Dodge pickup within fifty miles of Portland, Oregon, for the selection and the excellent deals, after two months of online research.
Aug 01, 2023
Great experience!
Great experience! Would buy from them again. They listened to what we wanted/needed & offered a solution
Jul 30, 2023
Elliott is such an awesome salesperson.
Elliott is such an awesome salesperson. He made sure I got the exact car I wanted.
Tyler Chang
Fleet Sales
Sep 13, 2023
Was treated great and did an amazing job and would
Was treated great and did an amazing job and would definitely go back again thanks
Jul 30, 2023
So impressed with the customer service and ease of our
So impressed with the customer service and ease of our purchase. When we are looking for a new vehicle...we will definitely be returning. Tyler Chang was extremely helpful as well as our Financial person Jacob.
Jul 21, 2023
The entire staff was friendly and had paperwork ready to
The entire staff was friendly and had paperwork ready to go when I got there. I was in and out in about an hour. Both Tyler and Elliott text me to make sure I was still happy a day or so after my purchase.
May 19, 2023
Was so nice, easy to talk to and work with.
Was so nice, easy to talk to and work with. Totally went way out of his way, delivered our truck over 90 miles to our home to make it easier for us.
Jan 13, 2023
Excellent service, test drive, very good presentation,
Excellent service, test drive, very good presentation, punctual, all kinds of good choices, I also like your coffee. I am super happy with my car. Thank you!
Elliott Coyer
Sales
Sep 25, 2023
Very helpful find to be the truck I was looking for very
Very helpful find to be the truck I was looking for very courteous and not pushy. We work together had a little fun. I got the job done but there’s a few things missing for the truck, the key to the door, glove compartment, and the reducer for the rear receiver of the net, I would give him an A+ job well done
Sep 25, 2023
Dick's CJDR of Wilsonville is my goto dealership in the
Dick's CJDR of Wilsonville is my goto dealership in the Portland Metro area. I just bought a Grand Cherokee this weekend with Elliot and Andy. They were both super knowledgeable and made sure the process was quick and easy. I would definitely recommend to friends and family looking to buy a car!
Sep 21, 2023
Overall great experience.
Overall great experience. Elliott and Steve were great and answered all of my questions. No pressure, just good old fashioned service. The finance team was efficient. Probably one of the best car buying experiences…
Sep 13, 2023
Was treated great and did an amazing job and would
Was treated great and did an amazing job and would definitely go back again thanks
Jul 30, 2023
Elliott is such an awesome salesperson.
Elliott is such an awesome salesperson. He made sure I got the exact car I wanted.
Brandy Hurley
Administration
Jul 23, 2023
Nathan was excellent in his interactions with myself and
Nathan was excellent in his interactions with myself and very helpful in arrangements to take charge of an emergency battery replacement
Jul 21, 2023
Friendly staff and service was performed in a timely
Friendly staff and service was performed in a timely manner. Overall a great experience and would recommend this dealership.
Jul 02, 2023
All went as it should.
All went as it should. Pretty much flawless. As always, it was expensive, but I will be back!
Jun 28, 2023
Top notch customer service and excellent turnaround time.
Top notch customer service and excellent turnaround time. I will be coming here from now on!
May 23, 2023
It was great, they did everything they could to help me
It was great, they did everything they could to help me out. My car is fixed
Ryan Rummerfield
General Manager
Jul 23, 2023
Nathan was excellent in his interactions with myself and
Nathan was excellent in his interactions with myself and very helpful in arrangements to take charge of an emergency battery replacement
Jul 21, 2023
Friendly staff and service was performed in a timely
Friendly staff and service was performed in a timely manner. Overall a great experience and would recommend this dealership.
Jun 30, 2023
Positive experience with our salesperson (Jared).
Positive experience with our salesperson (Jared). We didn't want to be caught up in the negotiating game that many dealers follow - we were pleased that Dick's was willing to get right to the price without much drama.
Jun 28, 2023
Top notch customer service and excellent turnaround time.
Top notch customer service and excellent turnaround time. I will be coming here from now on!
Jun 12, 2023
Steve was very pushy .
Steve was very pushy . I didn’t appreciate that. I didn’t talk to Ryan